Effective Date: [18/11/2023]
This Refund & Returns Policy outlines the terms and conditions governing refunds and returns for study materials provided by Sadguru Foundation. By purchasing our study materials, you agree to comply with and be bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from purchasing our study materials.
1. Refund Eligibility:
1.1 Refunds will be considered in the following circumstances: – Defective or damaged study materials upon receipt. – Non-receipt of study materials within a reasonable timeframe, subject to our shipping policy.
2. Return Process:
2.1 To request a refund, please contact our customer support team at7688872644, 9649007662 within 2 days of receiving your study materials.
2.2 Provide your order number, a detailed description of the issue, and photographic evidence of any defects or damages.
2.3 Our customer support team will guide you through the return process, which may include returning the study materials to a specified address.
3. Return Shipping Costs:
3.1 If the return is due to a defect or damage, Sadguru Foundation will cover the return shipping costs.
3.2 If the return is for any other reason, the customer is responsible for the return shipping costs.
4. Refund Processing:
4.1 Refunds will be processed within 7 business days after we receive the returned study materials.
4.2 Refunds will be issued to the original payment method used for the purchase.
5. Non-Refundable Items:
5.1 Digital or downloadable study materials, once accessed, are non-refundable.
5.2 Shipping costs, if applicable, are non-refundable.
6. Unclaimed or Undeliverable Packages:
6.1 If a package is unclaimed or undeliverable due to an incorrect address provided by the customer, the customer is responsible for any additional shipping costs incurred for re-shipping.
7. Changes to Refund & Returns Policy:
7.1 We reserve the right to update or modify this Refund & Returns Policy at any time. The effective date will be revised accordingly.
8. Contact Us:
8.1 If you have any questions or concerns regarding our Refund & Returns Policy, please contact us at 7688872644, 9649007662.
By purchasing study materials from Sadguru Foundation, you agree to abide by this Refund & Returns Policy. Thank you for choosing Sadguru Foundation for your educational needs.